Privacy Policy — Working Draft
Effective Date: [INSERT DATE] | Last Updated: [INSERT DATE]
This Privacy Policy explains how Qure ("Qure," "we," "us," or "our") collects, uses, stores and protects information when you visit qure.info, create a Qure account, use a Qure medical identification bracelet, or contact us.
1. Information we collect
Depending on how you use Qure, we may collect information such as your name, email address, phone number, account credentials, bracelet or QR identifier, medical information you choose to provide, emergency contact information, order and delivery information, support communications, and technical information associated with use of our website.
Medical information may include information such as blood type, allergies, medical conditions, medications, medical history and other information supported by the Qure profile.
2. How Qure works with your information
When you purchase and activate a Qure bracelet, you can create an account through the Qure website and associate the bracelet's QR code with your profile. You can then add your medical information and emergency contact details. When the QR code is scanned, the linked medical profile is displayed through the Qure website.
3. Emergency scan notifications
When a Qure medical profile is scanned, Qure records the scan and uses the available location information associated with the scan to notify the emergency contact connected to the profile. This feature is intended to help keep the person's chosen emergency contact informed that the profile has been accessed and where the scan occurred.
4. Why we use your information
- To create and maintain your Qure account and medical profile.
- To connect your Qure bracelet and QR code to your profile.
- To display the medical profile when the associated QR code is scanned.
- To notify your designated emergency contact after a scan and provide the scan location.
- To provide customer support and respond to requests.
- To process orders, replacements and related transactions.
- To maintain the security, reliability and functionality of Qure.
- To comply with applicable legal obligations and respond to lawful requests.
5. Who may access medical information
Your medical information may be accessible through the Qure profile when the QR code associated with your bracelet is scanned. Qure personnel and service providers may also access information where reasonably necessary to operate, secure, maintain or support the service, subject to applicable safeguards and contractual obligations.
6. Emergency contacts
You are responsible for providing accurate emergency-contact details and ensuring that the person you designate is appropriate to receive notifications. By providing another person's contact information, you should have a lawful basis or appropriate permission to provide it where required.
7. Data sharing
Qure may use third-party providers for functions such as hosting, infrastructure, communications, payments, analytics, security and customer support. The final published policy should identify the relevant categories of providers and, where required, the specific providers used by Qure.
8. Data retention
Qure will retain information for as long as reasonably necessary to provide the service, maintain legitimate business records, meet legal obligations, resolve disputes and enforce agreements. The final retention periods for account, medical, support, order and technical information should be defined before publication.
9. Your choices and rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or other controls over your personal information. Requests can be directed to the Qure privacy contact: support@qure.info [CONFIRM WHETHER A DEDICATED PRIVACY EMAIL WILL BE USED].
10. Children and student profiles
Where Qure is used by children or students, the account and medical profile should be managed by a parent or legal guardian unless Qure has established another legally appropriate process. Schools may provide Qure as an additional safety measure, but the parent or guardian remains responsible for the student's medical information unless the applicable arrangement states otherwise.
11. Cookies and technical data
The final policy should describe the cookies, analytics tools, logs, device information and other technologies actually used by qure.info. Do not publish a generic cookie list that does not match the live website.
12. Security
Qure uses reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure or destruction. No internet service can guarantee absolute security, so Qure should avoid statements such as "100% secure."
13. International processing
Qure is initially launching in Egypt and expects to expand across the Middle East. If information is stored or processed outside the country where a user resides, the final policy should explain the applicable safeguards and any legally required transfer mechanisms.
14. Changes to this Privacy Policy
We may update this Privacy Policy as Qure develops. When changes are material, we will provide an appropriate notice and update the "Last Updated" date at the top of this page.
15. Contact
For privacy-related questions or requests, contact Qure at support@qure.info. General inquiries can be sent to hello@qure.info or 01070706668.